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Vodacom launches new secure digital solution

Vodacom Lesotho has launched a secure digital solution that enables airtime to be distributed and purchased electronically.

The telecommunications giant said by removing the need for traditional physical recharge vouchers, Dynamic Airtime offers customers and airtime vendors greater flexibility, safety and convenience.

Unlike fixed-value vouchers, Dynamic Airtime allows customers to choose the exact amount they wish to purchase. Airtime is loaded directly onto the customer’s mobile number, from as little as M1.50, creating a simpler and more personalised recharge experience.

The solution is intended for Vodacom Lesotho customers seeking convenient access to airtime, as well as the company’s wholesale dealers, retail dealers, super dealers and community-based airtime sellers.

Executive Head of Department: Sales and Distribution at Vodacom Lesotho, Palesa Kaloli noted that Dynamic Airtime is an investment in a smarter, safer and more inclusive airtime ecosystem.

“It gives customers greater control over how they recharge, while helping our trade partners serve communities more efficiently, with lower risk and greater value. For us, this is what practical digital inclusion looks like: removing everyday barriers, widening access,” she said.

Vendors no longer need to leave their points of sale to restock physical vouchers or hold low-selling denominations that may not reflect customer demand.

The process is straightforward.

The airtime seller enters the customer’s mobile number and requested recharge amount, then confirms the customer’s details, including the name recorded during SIM registration and the mobile number, before completing the transaction. Once confirmed, the airtime is credited electronically to the customer’s account.

This eliminates the need to print, transport, store, scratch or physically handle vouchers, while enabling dealers to manage sales more safely with less exposure to cash and stock at their points of trade.

In a statement this week, Vodacom indicated that Dynamic Airtime addresses key challenges in the prepaid airtime ecosystem by reducing reliance on physical vouchers, which can be costly to distribute, vulnerable to loss, theft or damage and unavailable in customers’ preferred denominations.

Vendors benefit from lower stock-related risk, while customers can purchase precisely the airtime value they need without the inconvenience of damaged or unreadable recharge PINs.

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