Revenue Services Lesotho (RSL) officials yesterday took local journalists on a tour of Maseru bridge border post to give them an opportunity to learn about procedures and processes of importation and exportation of goods.
Reentseng Mosase, the Customs Manager at Maseru Bridge explained services offered at each point around the border.
She said their responsibility is to ensure the country and its citizens’ security as well as that taxes are collected accordingly.
Mosase noted that the department also works hand in hand with police to check that travellers between South Africa and Lesotho have valid passports.
“We also check that individual migrants have gone through all the expected processes at service points such as having their passports stamped and paying customs tax if required to do so.
“We also ensure that truckers have appropriate documents such as declaration forms before they can proceed,” Mosase indicated.
She further explained that one of the major challenges they encounter at the border post is lack of understanding on the use of tax invoices.
“People still do not understand that their tax invoices can be used or accepted only when they are valid and meet all conditions, and not in cases where there some changes,” she said.
Mosase added that most of their ratings show that they are generally providing good services, expecting in a few instances where they struggle to get hold of complainants.
